The small print, kept plain. How we look after your information, how we work with the teams we partner with, and what you can expect from us whenever you use this site.
Terms of Service
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These Terms of Service ("Terms") govern your use of cernostudio.com and any services provided by Cerno Studio Ltd ("Cerno", "we", "us"). By using the site or engaging us for a project, you agree to these Terms. Project-specific terms in a signed proposal or agreement take precedence where they differ.
1. About us
Cerno Studio Ltd is a brand and digital design studio registered in England and Wales, with its office at 124 City Road, London, EC1V 2NX, United Kingdom.
2. Using this website
You may browse and share the content on this site for personal, non-commercial purposes. You agree not to misuse the site, attempt to gain unauthorised access to it, or interfere with its normal operation.
3. Our services
Each engagement is defined in a written proposal that sets out the scope, deliverables, timeline and fees. Work outside the agreed scope is quoted separately before it begins.
4. Fees and payment
Unless agreed otherwise, projects are invoiced in stages: a deposit to reserve studio time, followed by milestone payments. Invoices are due within 14 days. We may pause work on overdue accounts until payment is received.
5. Client responsibilities
To keep a project on schedule, we rely on timely feedback, approvals and access to the materials we need. You confirm that any content you provide is yours to use, or that you have permission to use it.
6. Intellectual property
Once a project has been paid in full, ownership of the final approved deliverables transfers to you. We keep ownership of our working files, unused concepts, and the tools and know-how we bring to every project. Unless you ask us not to, we may show the finished work in our portfolio and marketing.
7. Confidentiality
We treat everything you share with us as confidential and only use it to deliver your project. Both parties agree not to disclose the other's confidential information without consent, except where required by law.
8. Liability
We take great care with our work, but the site and its content are provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any project is limited to the fees paid for that project.
9. Cancellation
Either party may end a project with written notice. Work completed up to that point will be invoiced, and deposits that reserve studio time are non-refundable.
10. Changes to these terms
We may update these Terms from time to time. The latest version will always be published on this page, with the date it was last updated.
11. Governing law
These Terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.
12. Contact
Questions about these Terms can be sent to hi@cernostudio.com.
