This Privacy Policy explains how Cerno Studio Ltd ("Cerno", "we", "us") collects, uses and protects personal information when you visit cernostudio.com, contact us, or work with us on a project. We keep what we collect to a minimum and only use it for the reasons set out below.

1. Who we are

Cerno Studio Ltd is a brand and digital design studio based at 124 City Road, London, EC1V 2NX, United Kingdom. For the purposes of UK and EU data protection law, we are the controller of the personal information described in this policy.

2. Information we collect

Information you give us. When you use our contact form, subscribe to our newsletter or email us, we receive your name, email address, company, budget range and anything you choose to tell us about your project.

Information collected automatically. When you browse the site, our hosting provider and analytics tools record standard technical data such as your browser type, device, approximate location and the pages you visit. This data is aggregated and is not used to identify you.

Project information. If we work together, we hold the contact details of the people we work with and the materials shared during the project.

3. How we use your information

We use the information we collect to:

• Reply to enquiries and prepare proposals.

• Deliver, manage and invoice the projects we take on.

• Send our newsletter, if you have opted in. You can unsubscribe at any time.

• Understand how the site is used and improve it.

• Meet our legal, accounting and tax obligations.

4. Legal basis

We process personal information on the basis of your consent (for example, the newsletter), to take steps towards or perform a contract with you, to comply with legal obligations, and for our legitimate interests in running and improving the studio, where those interests are not outweighed by your rights.

5. Sharing your information

We never sell personal information. We share it only with trusted providers who help us run the studio, such as website hosting, email, analytics, accounting and project management tools, and only to the extent they need it. These providers act on our instructions and are bound by confidentiality and data protection obligations.

6. International transfers

Some of our providers store data outside the UK or the European Economic Area. Where this happens, we rely on adequacy decisions or standard contractual clauses so your information receives an equivalent level of protection.

7. How long we keep it

Enquiries that do not turn into a project are deleted after 24 months. Project and financial records are kept for six years to meet our legal obligations. Newsletter data is kept until you unsubscribe.

8. Your rights

You have the right to access, correct or delete your personal information, to object to or restrict how we use it, to request a copy in a portable format, and to withdraw consent at any time. You also have the right to complain to the Information Commissioner's Office (ico.org.uk), though we would appreciate the chance to resolve your concern first.

9. Cookies

The site uses a small number of essential cookies to work properly, and privacy-friendly analytics to understand overall traffic. You can control cookies through your browser settings.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page, with the date it was last updated.

11. Contact

If you have any questions about this policy or how we handle your information, email us at hi@cernostudio.com.